Leveraging social capitals for tourism destination disaster resilience: A Photovoice approach

Authors: Ignatius Cahyanto*, University of Louisiana at Lafayette
Topics: Hazards, Risks, and Disasters, Tourism Geography, Qualitative Methods
Keywords: Tourism, disaster, Indonesia, resilience, qualitative, tsunami
Session Type: Virtual Paper
Day: 4/7/2021
Start / End Time: 11:10 AM / 12:25 PM
Room: Virtual 7
Presentation File: No File Uploaded

This study explores the role of social networks in tourism disaster resilience-building by utilizing a photovoice approach integrated with ESRI Survey123. This study focused on a tsunami that struck Pandeglang Regency, Indonesia, in December of 2018, destroying popular tourist destinations, including Tanjung Lesung. This study explored: How is social capital generated and leveraged by the Tanjung Lesung community in the recovery process? Data for this study were gathered in the summer of 2019 by recruiting 20 residents in Tanjung Lesung. Participants used their smartphones to take photos and upload them with their narratives to the ESRI Survey123 site over four weeks. A WhatsApp group was created for the project as an interface for communication between participants and researchers. It is noteworthy that post-tsunami marketing efforts were hampered by COVID-19, further complicating recovery efforts. This study was extended to incorporate the impact of COVID-19 in the recovery efforts by interviewing participants in summer 2020. Participant-generated photographs and narratives reveal the significant roles of social capital in recovering from the tsunami in bonding, bridging and linking social capital networks. This method illuminates the prevalence of the bonding, bridging, and linking social capital for tourism resilience building. The photographs provided evidence that the community mobilized their constrained resources and networks and reached out to other entities during this prolonged recovery phase. Both newly forged and previous networks allowed them to navigate the uncertainty brought by tsunamis and COVID-19.

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