Trip satisfaction during the first period of COVID-19 confinement

Authors: E. Owen Waygood*, Department of Civil, Geological and Mining Engineering Polytechnique Montréal, Genevieve Boisjoly, Department of Civil, Geological and Mining Engineering, Polytechnique Montréal, Kevin Manaugh, Department of Geography and McGill School of Environment, McGill University, Ipek Nese Sener, Texas A&M Transportation Institute, Yilin Sun, Zhejiang University, Bobin Wang, Department of Civil, Geological and Mining Engineering Polytechnique Montréal, Zahra Tavakoli*, Polytechnique Montreal
Topics: Transportation Geography
Keywords: Travel, Trip Satisfaction, Social Interaction, COVID-19
Session Type: Virtual Paper
Day: 4/7/2021
Start / End Time: 11:10 AM / 12:25 PM
Room: Virtual 33
Presentation File: No File Uploaded



Studies on individuals’ travel satisfaction have grown in recent years, mostly focusing on commuting aspects. During the COVID-19 crisis, many people’s daily life experience changed. However, it is unknown how this new context might impact travel satisfaction assessments (global satisfaction, feeling: sad-happy; bored-excited; stressed-calm). While daily travel is considerably restrained and social interactions by non-virtual means are eliminated, many people still need to travel to various destinations for their daily needs. Also, due to restrictions on other activities, many people might have sought to buy their groceries, meet a friend, or seek out open and green destinations by active travel modes, as a means of stress relief or to get physical activity. This study examines how different factors might impact travel satisfaction by focusing on the relationships between travel and social interactions through the following questions:

 How were people getting around during COVID-19’s first wave?
 How did such trips make individuals feel?
 Did the characteristics of the trip matter?
 Where were they going?
 Did companion type matter for such measures?
 Did incidental interaction have any impact?

The research data consists of an online survey completed by 881 individuals, primarily from Quebec, Canada, during the first months of the pandemic. The survey’s preliminary results obtained through regression analyses demonstrate several statistically significant relationships between life satisfaction, travel, social interactions, and mental health.

Keywords: Travel, Trip Satisfaction, Social Interaction, COVID-19

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